To ensure REALM can carry out all its tasks, please check that your device meets the following minimum system requirements.
Internet speed requirements
4 Mbps download
1 Mbps upload
Web Browser and Operating System Requirements
We align our REALM customer support with the systems currently supported by their manufacturer, like Apple’s macOS, Microsoft Windows, and others.
If your system is being supported by its manufacturer (providing regular updates), our REALM customer service team can help. However, if you're using an older device or operating system, REALM might still work on these systems, but it may not perform the full range of capabilities we’ve designed for supported systems.
Note for Apple users:
The minimum supported iOS is iOS13.
Due to Apple restrictions, the following devices are no longer supported for new REALM releases:
iPhone 5s
iPhone 6 / 6 Plus
iPad Mini 2 / 3
iPad Air (1st gen)
Desktop Device requirements
Processor: 2 gigahertz (GHz) or faster processor
Memory (RAM): 2 gigabytes (GB)
Display Resolution: 1024x768 or greater
Hard Disk Space: 20 gigabytes (GB) available hard disk space