The web version of REALM will remain logged in for up to 60 minutes of inactivity in the browser window.
The REALM App will remain logged in for up to 2 weeks when biometrics (Face ID or Fingerprint ID) have been activated.
You will be required to renew the biometric login (i.e., present your face or fingerprint) after 6 hours of inactivity in the app.
TIP: REALM will remain inactive until you take action in the program that loads information. For instance, just moving the cursor or typing in a field won't re-activate REALM.
Please note: These timeout periods can’t be changed or removed. They are important security measures put in place by PropTX to help protect your account, online presence, and the data within REALM.