Frequently Asked Questions
- Change Authentication Code Delivery (Text Message to Email)
- Where is REALM Verified and how do I access or get help?
- I can only access the training mode for add/edit
- Issues with listing photos or images not displaying correctly
- How do I access REALM support?
- In REALM, how long is the active session before being logged out?
- What are the Minimum System Requirements to use REALM?
- Why is the option to set up Face ID or Fingerprint ID not available when logging into the REALM app?
- Why do I still need to log in after setting up Face ID or Fingerprint ID?
- Help with adding, editing, or updating a listing
- How to add a listing in another board?
- How can I pay my Board Membership Dues through REALM?
- Getting support for Webforms or Realtorlink?
- Getting support for CREA (including Realtor.ca)
- Getting support for Supra One (formally BrokerBay)
- Getting support for Skyslope Forms (including DigiSign)
- Getting support for Matrix
- How can I move over to Matrix?
- How do I use IDX or RESO Web API for my website
- Does REALM save login credentials?