Skip to main content
Help Centre Help Centre home page Help Centre
Submit a request
Sign in
  1. Help Centre
  2. Help Articles
  3. Frequently Asked Questions

Frequently Asked Questions

  • How do I access REALM support?
  • In REALM, how long is the active session before being logged out?
  • I need to change how I receive the authentication code to log into REALM.
  • What are the Minimum System Requirements to use REALM?
  • Why is the option to set up Face ID or Fingerprint ID not available when logging into the REALM app?
  • Why do I still need to log in after setting up Face ID or Fingerprint ID?
  • I am getting error messages when trying to do something in Add/Edit
  • How can I clone (make a copy of) a listing?
  • How to add a listing in another board?
  • How can I pay my Board Membership Dues through REALM?
  • How can I get support for Webforms or Realtorlink?
  • How can I get support for CREA?
  • How can I get support for BrokerBay?
  • How can I get support for Realtor.ca?
  • How can I get support for Skyslope Forms?
  • How can I get support for Matrix?
  • How can I move over to Matrix?
  • How do I use IDX or RESO Web API for my website
  • Does REALM save login credentials?
Help Centre