Frequently Asked Questions
- How can I search for condo properties or by a specific level?
- Why am I not receiving notifications?
- How to search for archived listings
- What listing details can clients view?
- How can I email a listing to my client?
- How do I log in to REALM?
- How to turn on biometrics on the mobile app?
- Can I download listing photos?
- Why is my client not receiving email notifications?
- Can I send my clients the broker full view of a listing?
- How do I import prospect/saved searches?
- How can I access training for Realm?
- How can I get access to Realm if I am not a current user?
- How can I access support for Realm after hours?
- How can I get support for Realtor.ca?
- How can I get support for Skyslope Forms or DigiSign?
- What happens if I click "Hide from Client" on a saved search?
- How do I print a listing using the REALM App?
- Why is the option to set up Face ID or Fingerprint ID not available when logging into the Realm app?
- Why do I still need to log in after setting up Face ID or Fingerprint ID?
- How can I turn on Face ID or Fingerprint ID for the Mobile App to stay logged in?
- How can I search a property by owner name?
- How do I save a listing as PDF?
- Can a listing be sent using Text Messaging?
- How can I see the listings from a saved list on the map?
- How to search by search an MLS number?
- How can I do a Land Registry search?
- Are there any size limits for Uploading or Storing documents in Realm?
- How can I turn off Notifications?
- How can I search properties by address?